A complete, end-to-end pool construction process
From our first meeting with you, through to the quotation stage, throughout construction, and right through to handover at the completion of the project, our process is collaborative. We’ll make sure that at every stage of the process you’re kept fully informed, our communication with you is clear and timely, and that your expectations are met in each phase of the process.
Here’s how our pool construction process works:
Our process begins with an on-site consultation with TLC Pools’ Director, Scott Wynd. Scott will meet with you to discuss your pool design, pool location and other important information to ensure the project is completed to the highest standard, on time and on budget.
Based on that initial consultation, we’ll prepare a detailed and complete written quote – there are no hidden charges or surprises.
Once you’re completely clear about the details of the quote and you’re happy to commence, we’ll ask you to agree and sign the quote document. Once this is done, we’ll coordinate the completion of all applications and documentation that’s needed to get work underway, including engineering, building permits and contracts.
TLC Pools Director, Sean Ramak, will oversee all aspects of the management of your project. He’ll keep close contact with you and make sure the project is kept on time and on budget.
Once construction is complete, we meet with you for the formal handover of your new pool. We make sure that you are clear on all the work that has been done, and that you are completely happy with it. We’ll also give you all the information you’ll need for successful care and maintenance of your new pool.